Acceptable Use Policy

This Acceptable Use Policy ("Policy") sets out the rules for using the website at thezoomieclub.co.uk (the "Site"), operated by The Zoomie Club ("we", "us").

By accessing or using the Site, you agree to comply with this Policy. If you do not agree, you must not use the Site.

1. Permitted Use

You may use the Site to:

• Learn about our dog walking, play and daycare services
• Submit a booking enquiry via our contact form
• Access information about our pricing, coverage area and team
• Navigate to our social media profiles

All use of the Site must be lawful, honest and in good faith.

2. Prohibited Activities

You must not use the Site to:

• Upload, transmit or distribute any unlawful, harmful, threatening, abusive, defamatory or otherwise objectionable content
• Impersonate any person or entity, or falsely state your affiliation with any person or entity
• Interfere with or disrupt the operation of the Site, its servers or networks
• Attempt to gain unauthorised access to any part of the Site, its servers, or any connected systems
• Use automated tools (bots, scrapers, crawlers) to access or copy Site content without our prior written consent
• Introduce viruses, malware or any other malicious code
• Conduct any denial-of-service attack against the Site or its infrastructure
• Harvest or collect personal data about other users
• Use the Site for unsolicited commercial communication (spam)
• Engage in any activity that violates applicable law, including UK data protection law (UK GDPR / DPA 2018) and the Computer Misuse Act 1990

3. Intellectual Property

All content on the Site, including text, images, graphics, logos, and design, is the intellectual property of The Zoomie Club or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any Site content without our prior written permission, except for personal, non-commercial use (e.g. saving a page for personal reference).

The Zoomie Club name, logo and associated marks are trademarks. You may not use them without our written consent.

4. Links and Third-Party Sites

The Site may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control or accept responsibility for third-party websites or their content.

You may link to the Site's homepage provided you do so in a way that is fair and legal, and does not suggest any association or endorsement from us where none exists.

You must not frame the Site or present it in a way that could mislead users.

5. Contact Form Use

The contact and booking form on the Site is provided solely for genuine service enquiries. You must not use the form to:

• Send unsolicited commercial messages
• Submit false or misleading information
• Test or probe for security vulnerabilities
• Send abusive, threatening or offensive messages

We reserve the right to block access from any IP address or user that misuses the contact form.

6. Enforcement

We reserve the right to:

• Remove or restrict access to any content or user that violates this Policy
• Report violations to relevant law enforcement or regulatory authorities
• Take legal action against individuals or organisations that breach this Policy

A breach of this Policy may also constitute a criminal offence under the Computer Misuse Act 1990 or other applicable legislation.

7. Disclaimer

The Site is provided on an "as is" basis. We make no warranties about its availability, accuracy or fitness for a particular purpose. We are not liable for any loss or damage arising from your use of the Site.

8. Changes to This Policy

We may update this Policy at any time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes your acceptance of the revised Policy.

9. Contact Us

To report abuse, suspicious activity, or for any questions about this Policy:

• Email: hello@thezoomieclub.co.uk
• Website: thezoomieclub.co.uk/contact